FAQs – Frequently asked Happy Howie’s product questions for your convenience.
Don’t see your answer? Email us at firstname.lastname@example.org
FAQs – Frequently Asked Questions
What is in your treats?
The main ingredient in all our treats is the protein. So, for our beef treats, the main ingredient is beef. Our turkey is simply turkey meat that has been mechanically separated from the bones. For the lamb sausages, we use a combination of muscle and organ meat. The second ingredient is rice flour on all our treats and then we add natural preservatives.
Can all Happy Howie’s treats be fed to puppies?
Yes. Check with your vet on how much your puppy can have because puppies have different dietary needs than grown dogs.
Can I freeze Happy Howie’s treats?
Yes. You can freeze any of our treats. Just make sure you thaw it for at least 24 hours before feeding it to your dog.
Do I need to refrigerate Happy Howie’s treats?
The only treats in the Happy Howie’s line that need refrigeration, and only after opening, are our Soft Meat Roll Treats. All other treats should be stored in a sealed bag in a dark, cool place.
Your sausages and burgers seem very hard. Is that normal?
It depends. We make the sausages and burgers to take longer to chew than soft treats. Here are a few steps you can take when feeding our treats:
- Use a knife and a cutting block to cut into smaller pieces and save unused pieces in a plastic bag.
- Microwave the treat for no more than 7 seconds.
If the treat seems excessively hard, then check the expiration date. Expired treats or treats that have been out of their original packaging for weeks will exhibit excessive hardness. Please discard these treats. As with any treat or chew, always supervise your dog as they chew. Provide your dog with plenty of fresh drinking water. If you suspect any kind of blockage with any chew or treat, seek medical assistance immediately.
What is in the treats to preserve them?
The most important preservative we use is our drying process. We dry our treats at low temperatures for long periods to draw out much of the moisture. We also use a special blend of the highest quality natural preservatives (for example: Rosemary extract and Mixed Tocopherols.
Is garlic safe for dogs?
Yes. It is generally accepted garlic is safe for dogs unless they consume more than one clove per 10 pounds of body weight per day. Happy Howie’s only uses a very small amount of garlic (less than ½ %) for its high antioxidant value and because it pairs up perfectly with the rest of our ingredients to create a great tasting treat. We recommend that you check with your vet to determine if your dog in particular can have foods containing garlic.
What is the serving size for each treat?
Servings vary depending on your pet’s size, weight and activity level. When treating your dog, consider the total calories he or she should eat in a day.
Where can I buy Happy Howie’s?
Happy Howie’s treats are available throughout the United States and online. Please visit our store locator to find a store in your area. We try to keep the information as up to date as possible, but we cannot list all the stores that stock Happy Howie’s. Prior to visiting a store, please contact the store to make sure they sell the product you are seeking. If a store near you does not stock Happy Howie’s, then please check out the “Shop Now” section of our website.
Do you have any quality assurance programs?
Yes. Quality is of the highest priority to us. We test every batch to make sure it is cooked to our high standard. We also use the help of independent labs to verify several aspects of our treats and our process.
Do you guarantee your products?
Yes, if you or your dog are not completely satisfied with any of our products, you may return the unused portion of the treat to the store in exchange for any other of our great treats.
Does your company make all of your products here in America?
Absolutely! We make every single treat in Detroit, Michigan. We manufacture, package, and ship from our own facility.
What is the best treat for training?
Our Soft Meat Roll Treats. Available in Beef, Lamb, and Turkey, these rolls cut up perfectly into small pieces without leaving a mess. Their rich flavor commands the attention and obedience of almost any dog out there.
Can I feed my dog expired treats?
Because of the nature of our treats (all natural and few preservatives), please do not feed your dog the treats if the treats are past the expiration date.
Are your treats grain free?
No, we use gluten-free rice flour as a binder.
Why do your sausages have salt and sugar in them?
Salt and sugar are an essential ingredient in making sausages. The sugar works with the protein to give the its texture and appearance. We only use a very small amount of sugar in our sausages. Our large sausages have less sugar than a small banana. It also serves as a mild natural preservative. Salt also works as a natural preservative for our treats.
I am new to Happy Howie’s, how much of your treats do I give my dog?
Start with cutting small pieces of our treats from larger one. See how your dog responds. For small dogs, one very small piece each day should suffice. For larger dogs, 4–5 small pieces should be fine.
What kind of vegetable oil do you use?
In making our treats, we don’t “use” vegetable oil in the traditional sense of the word. Instead, we source the last five ingredients on our panel (citric acid, mixed tocopherols, silicon dioxide, vegetable oil, rosemary extract) as a single blend from a leading manufacturer of natural preservatives. The manufacturer uses soy oil and in the blending process, they remove all the components that make soy an allergen. Lab tests confirm that the blend does not contain the soy allergen. As a part of our formulation, we estimate that the vegetable oil makes up less than 0.01% (similar to about one grain of salt in a tablespoon). Rest assured, that our treats are perfectly safe for dogs with a strong soy allergy.
Where do you source your ingredients from?
We source all our ingredients from the United States with two exceptions:
- We source the lamb meat from New Zealand (Lamb).
- Our sausage casings. Our local supplier of these casings gets them from a very reputable Chinese company. These raw hide casings have to meet very tough requirements before they are imported into the US, before they are purchased by our supplier, and finally, before they are used by Happy Howie’s in our sausages. The maker of these casings supplies sausage casings to many well-known sausage manufacturers in the US.
What kind of beef do you use and where does it come from?
We use different cuts of 85% lean beef. We do not use raw hide, bones, or organs our beef is sourced from Wisconsin. We use a combination of beef cattle and dairy cattle.
Why are the rolls lighter in color in the center?
It is brown because it closest to the heating source and pink is the true color of turkey. Just like baking a loaf of bread it dark at all around and lighter in the inside.
Do you sell your treats on Amazon or Ebay?
While you can find our treats there, we have not authorized the sellers on those sites to sell our treats.